Essay quantas airlines

Submitted By elliotlee1995
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Pages: 2
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Qantas Airlines: Twitter Nosedive
November 24 2011 faced communication sit
Olivia Wirth- Executive of Government and Corporate affairs at Qantas Airlines
Nov 23, 2011- launched public contest on twitter a chance to win one of 50 pairs of Qantas first class pyjamas and luxury amenity kit
Thousands ppl express negative comments on twitter which was not kept track and publice made a viral youtube criticizing Qantas CEO- Alan joyce for inability to communicate with public
History
Australias famous airline Qantas began in 1919 with 2 former corps officers W. hudson fysh and paul Mcginness2010 employed over 35700 ppl in 250 diff roles to operate a fleet of 254 aircrfts revenue of 13.8 bill
Turbulant times
August 30 2010, four-engine Boeing 747 from San Fran to Sydney- explosion in number four engine. Turned plane around, dumped fuel in pacific ocean, landed back in san franNov 4 2010- Qantas airbus a380 made emergency return to Singapore after explosion in one of engines
Nov 5 2010 747 to aust from sing after eng trouble had to turn around
Grounded all Airbus A380 to perform checks
Failed publicity stunt (asking ppl to tell qantas through twitter how they intended to show support for Waalabies of the Australian rugby union for a pair of platinum tickets to watch team play at bledisloe cup on sat aug 27 2011
Winner was Charles butler
Posted picture of the dress up by them on twitter but people called them racist
Stephen Ryan- chairman of new south wales
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