Synaptic is a bio technology company that uses a combination of both Information Management (IM) and biological research to develop drugs based on proteins and peptides. Synaptic is comprised of a large Information Management department which consists of multiple divisions within the department. Each division within the IM is in charge of communications and computer systems services, in particular research, manufacturing and infrastructure. The company also employs computational scientists that aid with the research aspect of the product development. The development of the product makes it necessary for both set of parties – the Information Management and the scientists to interact with each …show more content…
The management team of the company has recommended creating a new consulting position to serve as a liaison between both the departments. It is important for this consultant to ensure a governance process is set in place to manage and monitor any new processes/projects that are developed. This governance process should also include a ‘change control board’ that will analyze these new requests for process change and approve and disapprove the requests. All processes will need to be analyzed and approved prior to being carried out.
It is important for Synaptic Corporation to adopt a project management check list for their projects, as this will help monitor their processes and any issues that might evolve. This check list has to be made mandatory for every project. As mentioned in the case study, IM management tried to impose formal business processes for projects but it was abandoned by the scientists. And this eventually led to Steve Levitt starting his own server and database and finally the crisis of the wrong data that left to the company resolve the problem. As a lesson learned it is important to enforce a checklist or some form of process documentation. It is also necessary to make the checklist more user friendly to cater to the all the different users of the company, in particular the scientists who dislike formal business