January 15 2015
Risk and Quality Management
Summary John Hopkins hospital a non–profit health care organization with over 124 years of health care services, research, and teaching and patient center care is what make the hospital successful. “The Johns Hopkins Hospital, opened in 1889, has been ranked number one in the nation by U.S. News & World Report for 22 years of the survey's 25-year history, most recently in 2013.” John Hopkins Hospital also ranked in patient satisfaction and care. Excellent service in goals of heals the patient and treating like family. Due to team efforts risk management address possible risk and problems that can affect patient care and quality management put proper safety, precaution teaching and training for physicians, nurses and supporting staff John Hopkins Hospital has been able to achieve this success year after year. Purpose of risk and quality management
At the same time when they are using risk management they are also using quality management because they are ensuring that they are giving their patients the right quality of care that they deserve. Sometimes provider evaluated for risk adjustment for patient care."In terms of quality, we want to take into account what health outcomes we could reasonably expect from a provider, given the technology available, the severity of the disease treated, and other risk factors of the provider’s patients.” Sollecito, W. A., & Johnson, J. K. (2013).
Key concepts of risk management
Created John Hopkins Hospital is the sentinel Event action group that consist of VP of nursing, patient services and VP of medical affairs, risk manger, chair of medical staff and committee. Key role is to review all errors involving patients and that may cause harm to see if further action is needed. “For example, sentinel events and reports of significant medication errors identified patient-controlled analgesia as a high-volume, high-risk source of patient harm.” M.S,R.N Paine, L. A., M.B.A, Baker, D., Pronvost M.D &M.D., Rosenstein, B. (2004, October).
Key concepts of quality management
John Hopkins Hospital focus on preventing and controlling infections, implementing new processes for improvement, improving the risk of patient innocent, along with patient safety. “Johns Hopkins has established the leadership and organizational infrastructure to ensure that there is organization-wide awareness of patient safety as an ethical duty, a business imperative and a fiduciary responsibility.” Quality management leadership builds structure so that leaders can understand John Hopkins Hospital the safety along with quality performance gap; enable to take accountability for improvement and safety
Steps to identifying and manage risks John Hopkins Medicine has rank #1 amongst hospital in Maryland for years. JHH organization success from that is due to excellent patient’s satisfaction and safety standards. The Comprehensive Safety Program “CUSP is a five-step program designed to change a unit’s workplace culture—and in so doing bring about significant safety improvements—by empowering staff to assume responsibility for safety in their environment.” By utilizing staff though awareness, education and organization resources patient safety and quality lower the risk. The program was developed to address issues inpatient stay infection, medication errors and patient fails. The program is committed to getting eliminating any kind of risk to patients, staff and the organization. 5 step program provides framework for getting other hospital involved in the safe goal. In fact the state of Michigan has over then 100 ICU that used the program to reduce catheter related bloodstream infections. Prior to CUSP being put into place building an interdisciplinary unit- based safety team that consist of nurse, physicians, pharmacist and supporting staff, each member of the safety team partner up with a senior executive. Also conduct a