In order to create a solid business relationship, it is important to understand what the Singaporean people value and what their expectations are when meeting and greeting potential business partners. Business etiquette follows a strict protocol during meetings, negotiations, and even when exchanging business cards. Business cards are important when building a relationship with any Singaporean company. Ethnicity and it’s cultural values are also critical to utilize when determining how to determine a business’s proper name or title as well as determining the proper gift giving practices that are to be expected ("kwintessential"). Once these expectations are known and practiced well, the communication between companies will be effortless and trouble-free. Singapore is more formal and follows a more strict protocol during daily activities than Americans. Following a strict chain of command and seeing the “group” as being more important than the “individual” are a general practice. Body language and facial expressions to communicate more than words are used as well. It is understood that, “Personal relationships are the cornerstone of all business relationships.” ("kwintessential" ) “Relationships take time to develop.”(kwintessential) This is a group-oriented culture upholding a necessity to be identified as part of a group in order to be accepted. Everyone is expected to follow the unwritten rules of that society. Respect is also acknowledged by rank which is always given with respect to the elder age. Negotiations are expected to be specific and non-confrontational. The negotiations follow a strict hierarchy in which decisions are consensus driven. Patience is expected and a pause before a response is considered polite showing that the response was thought about before being proposed and discussed ("kwintessential"). They do not want to lose face with one another and will do anything possible to speak without injuring their own business image. As a result, the negotiation normally processes at a slow pace and any impatience is considered rude. There are three major ethnicities in Singapore: Chinese, Malay, and Indians. Knowing the three different approaches used to communicate effectively in regards to what title they prefer to have and what type of etiquette is expected when giving or receiving gifts varies from culture to culture. The Chinese, Malay, and Indians have very unique practices and traditions they use when dealing with their own social norms. Chinese Singaporeans traditionally have 3 names. Their surname or family name is followed by two personal names. Address the person by their title and their surname first, then if they feel comfortable to move to a first name basis, they will advise which one for you to use. Some Chinese Singaporeans use a more western name and may ask you to call them that. Gift giving in this culture has many differences than our own. A gift may be refused three times before being accepted showing the recipient is not greedy. Giving scissors, knives or cutting utensils indicate the severance of a relationship. Clocks, handkerchiefs, straw sandals, storks, and flowers are all associated with sick and death and should not be given as gifts. Gifts are wrapped in red, pink, or yellow because these are considered happy colors. White, blue, or black wrapping papers are considered mourning colors. Bringing a small gift of fruit, sweets, or cakes to a social gathering is considered understood and mandatory for the children attending. Gifts are not opened when received and odd numbers of anything aren’t exchanged as they are considered unlucky ("kwintessential").
Malay Singaporeans do not have surnames. Instead, men add their father’s name to their own name with the connector word “bin” so Noor bin Isa would be Noor, son of Isa. Women use the connector…
Singapore Fact Sheet
The invasion into Malaya:
On the 8th of December 1941 the Japanese invasion force consisting of the 5th and the 18th
divisions invaded the Malaya peninsula at Khota Baru. After sinking the English Battleship
Called Prince of Wales and battle cruiser called Repulse they advanced down the Malaya
peninsula despite opposition from English, Indian and Australian troops. The australian troops
were from the 8th division under the…
Singapore is a multiethnic society comprising of Chinese, Malay, Indian and Eurasian communities. In most of the cases, we will encounter Singaporean Chinese as the business counterparts because they exist in major percentages in terms of people. So, when we venture into such collaborative work we need to adapt the business culture of the respective business counter parts. Some of the major local customs we would know about Singapore are:
Singaporeans are generally open and cosmopolitan…
of depreciation will create a larger impact on that company’s apparent earnings. A company’s earnings and net asset values can be augmented on its financial statements due to the choice of depreciation assumptions, not necessarily due to improved business performance. This can be misleading, as a particular company may not be displaying strong long-term fundamentals. Companies can appear to generate more profit based on choosing either a straight-line depreciation method, or an accelerated depreciation…
By Alexandria Lyons
Singapore Botanic Gardens
• National garden
• Opens from 5am – 12 midnight
• Burkill hall and the vip orchird garden.
Used to be home to the directors.
This dish is called Laksa is Chinese
dish. They have elements of
Peranakan culture. There are two
main types of Laksa curry laksa an
assm – Laska.
Crabs -chilli pepper. 1 of the most
famous cooking with crabs.
Dim Sum Inspired by Hong Kong
which isn’t Made for one person its
made for a group of people…
writing titled “Chord”.
The second one would be Mary Oliver. Also a well-known American poet and has won many awards and she has written a lot of poems with many themes including nature and humanity, but I will specifically talk about her poem titled “Singapore”.
First of all, I will discuss W.S. Merwin’s poem, “Chord”. “Chord” itself is a writing about nature and focused on nature’s destruction by human. Humans are destructive and greedy creatures by nature. Many would justify this nature of humans by…
Running head: UNIT 5 INDIVIDUAL PROJECT LAW AND ETHICS INT’L BUSINESS
Unit 5 Individual Project
International Business Law & Ethics
January 4, 2011
In this paper I will be describing the levels of environmental regulations in Thailand and Singapore. The legislation regarding Thailand and Singapore’s working hours and wages will also be described and discussed. I will then be explaining if I believe these regulations regarding environmental and labor…
MGMT003: Business, Government and Society
Individual Assignment: Is CSR in Singapore real or lip service?
Is CSR in Singapore real or a lip service?
Since independence, the Singapore government has established several regulations and codes of practices in the fields of corporate governance, industrial relations, safety standards, pollution control etc. and companies are expected to meet these requirements. This had led to the adoption of implicit CSR practices in Singapore companies, with…
Mr Chesterton made a good statement considering the business world's increasing globalization where an understanding of international protocol has become more a necessity than a choice. The way to understand and being sensitive towards different cultures is just as important as business know how when it comes to being successful in international business. Successful executives understand the importance of being sensitive to business as well as social customs of the countries they are negotiating…
Economy of Singapore
Singapore enjoys a highly developed and successful free-market economy, a remarkably open and corruption-free business environment, stable prices and one of the highest per capita gross domestic products in the world. Exports, particularly in electronics and chemicals, and services provide the main source of revenue for the economy. Singapore is positioning itself as the region’s financial and high-tech center.
Singapore’s economic strategy proved a success, producing real…
3.Business Strategy 1
4.Stakeholder Analysis 3
5.Environmental and Organization Audit 5
6. Strategic positioning for SIA 8
7. An ability to think strategically for SIA 10
BCG’s growth / share matrix 11
8.Strategic plan for SIA 12
This report will outline Singapore Airlines (SIA) business’ environment to aid in its future strategy formulation and planning. Firstly, this report will analyze the business environment of…