Sociology and Service Users Essay

Submitted By wanesns1
Words: 1202
Pages: 5

The role of the professional when planning creative and therapeutic activities in a Health and Social Care environment

Task 3, P4 The Role of the professionals The role of the professionals when planning creative and therapeutic activities is to organise and provide a varied and appropriate programme of activity, showing consideration for their needs, wishes and desires of the individual service users. This post involves the ability to help plan, manage and execute a successful activity programme as well as ensuring all staff on activities are thoroughly prepared for their task. This role is also to assume all responsibilities and obligations expected of an Activity Leader.

Values and Principles

Respecting diversity, culture and beliefs The professionals role is to create an environment where diversity is valued and celebrated and where everyone can develop to their full potential regardless of any personal characteristic such as; gender, race, colour, ethnic or national origin, disability, gender reassignment, sexual orientation, religious or philosophical belief, age, socio-economic background, trade union membership, family circumstances or other irrelevant distinction. Always bare in mind about these all relevant aspects when planning the activities.


Confidentiality is one of the most important things when caring for others. The relationship between health and social care staff and service users should be one of fidelity and trust. Service users have a tacit understanding that private information will not be used or disclosed without their knowledge and consent. All health and social care staff therefore have strong ethical and legal obligations to protect service user information. The right to confidentiality is guaranteed partly by the Data Protection Act 1998, partly by the Human Rights Act 1998. Service users’ right to privacy and the staff’s duty of confidentiality apply regardless of the form in which information is held or communicated, for example electronic, paper, photographic or biological. Particular care is needed on the part of health and social care staff to ensure that the right to confidentiality of vulnerable people – especially children and adults with incapacity – is respected and the duty of confidentiality owed to them is fulfilled.

Ensuring Dignity

Dignity consists of many overlapping aspects, involving respect, privacy, autonomy and self-worth. Dignity in care, therefore, means the kind of care, in any setting, which supports and promotes, and does not undermine, a person’s self respect regardless of any difference.
The dignity and human rights of service users must be placed at the centre of health and care services. Service users and their families should be able to feel confident that they will always be provided with high standards of compassionate care. Failure to ensure that people are receiving all the support they need leads to an increased risk of re-admission and dependence. Anti – discriminatory practice and equality of opportunity All people have the right to be treated fairly and with respect. You are committed to promote equality and diversity in all the services and to give equality of opportunity to diverse service user and employee group. This does not mean treating everyone the same – it means recognising people’s differences and adapting the way you work in order to ensure that everyone is given a fair and equal chance. The active promotion of equality of opportunity is essential to the provision of a high quality service. You have to ensure that your services is fully inclusive in meeting the needs of all the service users, particularly those that arise from their ethnic heritage, social and economic background, gender, ability or disability.

Promoting independence Promoting independence helps people to develop a good self – esteem and positive self image.