This is a question and answer discussion on Steinway Pianos. Discussed will be how the Steinway Piano company set up their system, smaller subsystems and how they use the systems perspective of input, transformation and output. Behavioral and operations management will also be discussed along with the universal and contingency perspective.
This discussion on Steinway Pianos will be highlighting their processes and how their subsystems and system work together to produce their high quality piano cases. Learn how inputs from their environment, the transformation process and outputs into the environment affect their organization’s system perspective. Discuss the similarities between …show more content…
The behavioral and operations management has quite a lot to do with the way Steinway has their processes. They take their time to properly train workers and their operational processes have been in place and have proven to work for many years. When a company has a good operational process and work flow in place, it makes it easy for the employees to know what, when and how to do their duties. Steinway adheres to the universal perspective for the most part. They have been doing the same processes for manufacturing and operations for many years, but at times they may have to rely on the contingency perspective, for example if they have a case worker that is out, then they have to train someone and adapt their