AN ANALYSIS AND EVALUATION OF IMPLEMENTATION OF ITS ERP
MANAGEMENT INFORMATION COURSE WORK ASSIGNMENT
OLUSADE PAUL-ROTUA (0714480)
April 21, 2010
Symantec Corporation was established in 1980 and is a leading software vendor specializing in security and information management with operations in 40 countries and 17,500 employees. Since inception Symantec has grown by acquiring companies like Norton, Brightmail, Altris and other smaller software developers. The company made its largest acquisition to date in 2005, when it acquired Veritas Software for approximately $13.5 billion. Though both organisations were of similar sizes Symantec’s focus was security and information management for …show more content…
The inability to coordinate the development of its new ERP system with the launch of other products from different divisions reveals that the projects were not properly managed. The key project management success factors according to Feeny & McMullen (1995) include; top management support, selection of a recognised project champion, clearly defined project goals, selection of a project team, clearly defined end-users’ needs, clearly defined business requirements, stakeholder involvement and management of user expectations.
An ERP process in addition to being a project is also a change and transformation process and Clemons (1995) identified five groups of risks which are inherent in