• The reality of work • The way we manage our own lives • The challenges and rewards of being a manager • The universality of management
Why study management?
• Reality of work
– consider this:
• You will either manage or be managed. • Studying management gives you an insight into the way your boss behaves, and the internal workings of organisations.
Why study management?
• Managing yourself
– plan, organise, lead and control your own life – increased emphasis on individual control and responsibility – working from home, self-managed work groups or teams, empowerment, quality circles
Robbins, Bergman, Stagg, Coulter Management 5e © 2008 Pearson Education Australia Why study management?
Challenges and rewards of being a manager
– some challenges
• Have to make do with limited resources • Success depends on others’ work performance
Organizations Nearly Mechanistic one-half century ago, Burns and Stalker noted that mechanistic organizations are often appropriate in stable environments and for routine tasks and technologies. In some ways similar to bureaucratic structures, mechanistic organizations have clear, well-defined, centralized, vertical hierarchies of command, authority, and control. Efficiency and predictability are emphasized...
In this developing field of management, there have been several theories and experimentations conducted by business pioneers in order to enhance the understanding that could lead to improvements for evaluated productivity. An interview was conducted with Mr.Johnson Smith, manager ground safety and HSE (Occupation Health and Safety) of Peace Air which is an airline based in the Kingdom of Bahrain. This interview gave an insight to the job and the various management skills that are required in the daily routine in the workplace. The manager was able to five rating and comments on the various roles that are utilized in his position. In the position, Manager Ground Safety and HSE, the main duties involve developing, implementing and promoting all the elements of an airline ground safety regime designed to help protect customers and Peace Air staff from hazards and accidents while on Peace Air property as well as assets from damage. The manager has identified himself as belonging to the middle level in the levels of management (Robbins, Bergmen, Stagg & Coulter, 2008). The management roles explained by Henry Mintzberg and the management skills explained by Robert Katz are demonstrated in the work of this particular manager.
One key pioneer in the field of management is Henry Mintzberg, who has identified a manager as being an in charge of a sub-unit or an organization (Lamond, 2003) Therefore, in relation to Mintzberg definition of a manager. Mr.Smith is in charge of the organization: Peace Air’s sub unit Ground Safety and HSE. After through studies in management, Mintzberg presented the ten management roles that include figurehead, leader, liaison, monitor disseminator, spokesperson, entrepreneur, disturbance handler, resource allocator and negotiator These roles were then further grouped into three groups: interpersonal roles, informational roles and decisional roles (Robbins et al., 2008)
The analysis of Mr Smith’s comments regarding his use of managerial roles shows that he is quite active as a monitor in the interpersonal roles. He even gives a rating of four out of five in his usage of this particular role. A monitor is a person who enhances his or her understanding of the organization and the work environment through searching and obtaining information. (Lamond, 2003). It is quite evident that Mr Smith is a monitor as obtain reports and data in the field of Occupational Health and Safety which is related to his job. Furthermore, this shows that Mr Smith is similar to a “nerve-centre” as he uses his management status to obtain the various informantion resources. (Mintzberg, 1994). By involving in this activity, Mr Smith is able to be updated