There are many similarities between communicating with adults and also with children. Always maintaining eye contact and interest, responding to what they are saying, and treating them with courtesy and also respect.
However, when communicating with children, we also need to think about how to maintain the relationship of carer to child and also what that means in school context. However well you get on with a child or young adult remember that they need to see you as the career and that the relationship with them will always need to be formal when in school.
Communicating with children
- Communicate clear ,concise and appropriate to their ages, needs, abilities by using words and phrases they will understand - actively listening to children
- positive respond
- asking and answering questions to prompt responses and check understanding - adapt communication to their language
- concentrate what child is saying
- use not only verbal but non-verbal communication skills like smile, nodding , eye contact etc. - Praise and encouragement
- Give support while communicating with children
Communicating with adult:
- use language that will be understood
- maintain professionalism and support to other adult
- make an eye contact and other non-verbal skills
- respect other ideas even if you not sure about them
- you can use other forms of communication: written like email, letter, notices, text. - Avoid assumptions about adults (backgrounds)
- Summaries and confirm key points to ensure that you clear on what’s happening - Resolve areas of poor communication by discussing them. - Comply with polices for confidentiality, sharing information and