Antonio, Leah, Courtney, Jesse, Kenneth, Marshall, Sara
Analysis Method In order to deliver a workable, feasible Frequent Shopper Program, key parties would have to be queried, and methodologies disseminated to employ such a system. One of the methods would be the traditional waterfall. The waterfall method allots significant time to understanding the as-is system and identifying improvements before moving to capture requirements for the to-be system (Dennis, Wixom & Roth, 2015). While there are drawbacks to this method, one being the latency aspect, in order for Kudler’s system to advance, the current system must be understood. The method of interviewing would be of great value, because in doing so, the analyst gets a direct sense of current problems, what necessities are pressing and the expected outcome of the new and improved system. Preliminary interviews can then be followed by document analysis and, possibly, observation of business processes to learn more about the business domain, the vocabulary, and the as-is system (Dennis, Wixom & Roth, 2015).
The framework might have three levels of clients: Customers, Users, and Managers.
Users at the "Customers" level speak to clients of Kudler Fine Foods and record holders. Their perceivability into the framework will comprise of reviewing the Frequent Shopper Points to adjust for them and reclaiming Frequent Shopper Points for prizes.
Users at the "Users" level speak to representatives of Kudler Fine Foods. Their perceivability into the framework will comprise of reviewing the Frequent Shopper Points adjusted on record, preparing credits to a record at the season of offer, and handling charges to a record at the season of an arrival.
Users in the "Managers" level speak to representatives of Kudler Fine Foods with an administrative occupation title. Their perceivability into the framework will comprise of reviewing the Frequent Shopper Points adjusted on record, handling credits to a record at the season of offer, preparing charges to a record at the season of an arrival, and handling conformity to a record as characterized by Kudler's business process.
Each client should be allotted one and one only; novel record number in the Kudler Fine Foods Frequent Shopper program.
At the time a buy is made at a Kudler Fine Foods area, Frequent Shopper Points will be credited to the record.
The number of Frequent Shopper Points credited to the record will be equivalent to the dollar measure of the buy, before expense, adjusted down to the closest dollar. Case in point, a buy of $10.00 would yield 10 focuses. A buy of $10.01 would yield 10 focuses. A buy of $9.99 would yield 9 focuses.
Any buy totaling not exactly $1.00, before expense, will yield 0 focuses.
If an item is returned for which Frequent Shopper Points were initially credited to a record, an inversion will happen equivalent to the dollar measure of the returned item, before assessment, gathered together to the closest dollar unless this inversion would bring about the record having an offset of under 0 focuses. For this situation, a charge exchange will happen equivalent to the aggregate number of focuses on the record. Case in point: If a record has 10 focuses, and a client gives back an item worth $6.00 for which focuses were initially credited, a charge of 6 focuses will happen, leaving a parity of 4 focuses. In the event that a record has 10 focuses, and a client gives back an item worth $6.01 for which focuses were initially credit, a charge of 7 focuses will happen, leaving an offset of 3 focuses. On the off chance that a record has 10 focuses, and a client gives back an item worth $11.00 for which focuses were initially credited, a charge of 10 focuses will happen (as a charge of 11 focuses would bring about a negative equalization).
When Frequent Shopper Points are recovered, Frequent Shopper Points will be charged from the record.