Mobile applications have given a boost to the travel and tourism sector. You can get quick online travel arrangements done at your fingertips with apps from MakeMyTrip, Yatra, etc. They provide options for planning travel, finding agents, booking tickets, reservation of hotels and route mapping.
What Surveys Say
According to a recent survey by eMarketer, travel-based mobile apps are the seventh most downloaded app category and almost 60% smart phone users, including iPhone and Android users regularly use travel apps to plan trips.
Gone are the days when travellers relied on agents for making travel arrangements. Guidebooks, compasses, maps and other printed stuff have been …show more content…
People Rarely Forget Their Smart phones
You might forget a map, ticket, or a lot of other things. But, a smart phone doesn't get forgotten easily. This makes a smart phone the best thing to have on a trip. The Google Play Store and Apple Store are flooded with travel apps to make your tours simple and stress-free.
3. Large Variety of Businesses Involved
The tourism industry is comprised of more than just accommodation or sightseeing companies; it also includes transportation businesses, night-life directories, and more like:
Transportation: The way in which you get to your destination is the most basic, but important part of planning a trip. It is imperative that any company providing transportation (flight, bus company, train etc.) has a highly functioning app in order to indicate all essential information to the customers about the directions, stops, prices, regulatory facts, etc.
Destination Apps: Cities, Regions and Countries, can take advantage of travel apps to show potential visitors that what makes them so special by showcasing aspects such as sceneries, unique traditions, and general culture.
Convenience: An app features the best hotels, restaurants, pubs, etc. that can be used by tourists searching for accommodation, entertainment recommendations, as well as by locals hoping to discover new restaurants in their …show more content…
Social media and apps has seeped its way we look to travel, enticing online users make trips more personalised experience. Certain brands have options where you can work together with the travel experts on how to get the maximum out of the destination you prefer. Either you can choose packages provided or can add extra optional services.
Improved Customer Understanding: Every travel brand works hard to please its customers. Identify the key customer needs for product and communication. Brands must tailor their offers to customer interests with content and pricing that is specific to the customer's travel need at hand.
Reduced Paperwork: With travel apps you get soft copies of travel brochures, invoices and receipts, tickets, book hotels and even do passport works. It can save your time, reduces labour and resource cost and guide you 24/7.
Streamlines Transactions: Travel companies can use apps as a way to streamline transactions and provide customers with quick and easier e-commerce experience. This can make the company’s work easy and also provide peace of mind to the traveller knowing their accommodation information- confirmations, itineraries, boarding passes, etc. and will be housed electronically for easy access in the