Know the statutory responsibilities and rights of employees and employers within own work area.
1.1 Anti-discrimination provisions e.g. gender, race, disability, religion, age, working hours and holiday entitlements, sickness absence and sick pay; data protection; health and safety; criminal records bureau (CRB) checks and other relevant examples.
1.2 Sources of information and advice on employment issues.
1.3 To protect both the employee and the employer, ensuring that the work practice is undertaken in a mutually respectful and safe environment.
1.4 HR department; line manager; ACAS; citizens advice bureau; community legal advice; Acess to work; Additional learning support; advice from trade unions and legal representatives bodies.
Understand agreed ways of working that protects own relationship with employer.
2.1 Commencement of employment, Job title, place of work, salary, overtime, repayment of training costs,hours of work and rules amended 24/01/2014, holidays, sickness absence, termination and notice period, disciplinary and grievance procedures, right of search, pensions, collective agreement, changes to your terms of employment, confidential information, company property and third party rights.
2.2 Name, tax period, payment date, employee number, company, NI number, tax code, payee reference, hourly rate, net pay, taxable gross taxable gross to date, tax to date employer's NI, employer's pension, NI gross and dept name.
2.3 Stage 1, Discuss the matter informally with your manager. She may be able to resolve the matter to your satisfaction.
Stage 2. Write to your manager, setting out your grievance in full including copies of any relevant documents. you will then be invited to a meeting to discuss the grievance, and they will try to resolve matters to your satisfaction. there may be a necessary for the manager to make inquiries with other people about the grievance and possibly be invited to attend another meeting. After the meeting a letter will be sent to you with the outcome of the grievance, the letter will include a reminder of your right to appeal.
Stage 3 If you wish to appeal, you will need to write to your manager within one week of receiving the stage 2 decision. you will then be invited to attend an appeal meeting with a more senior manager if possible. After the meeting you will be written too with the final decision, there is no further appeal from this decision.
2.4 Change of phone number, address, bank details and criminal record.
2.5 By adhering to the contract of employment and the Job description, completing all mandatory training and requirements.
understand how own role fits within the wider context of the sector.
3.1 To assist in the provision of care to the service provider to achieve the highest standards of care possible. by working as part of a team. My own role in this is to ensure that the service provider retains their dignity and individuality by assisting them with all areas of personal care that is individual to the service user. Also by being discrete and keeping up to date with what levels of care they need. reporting any changes that i see to a senior member of staff. Respecting the wishes and feelings that the service user has.
3.2 The effect of me doing my job ensures that the service user is receiving the highest standard of care possible. This enables the service user to feel confident and safe in their home environment.
3.3 As a care assistant i am linked to the wider sector because i am providing a service of high quality care to people in need of the service. And working with different representatives in the wider sector, by communicating with and working with other services.
3.4 The main responsibilities of representative bodies is to provide appropriate care in their sector ie doctors to ensure they are up to…