1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults
Communication is important in developing positive relationships because if the communication is not clearly communicated then it can be misunderstood and the relationship can get off to a negative start. For example if someone was to mumble there vocal communication then the intended person might not be able to hear what was said or miss out key points from it. If the communication is done via a written format and has poor spellings and punctuation then this could prevent a positive relationship from starting.
When communicating with children it is important to ensure that it is age appropriate and includes language they might use. This language can include rhymes, riddles, and jokes, in order to keep them interested in what is being said.
When communicating with young adults it is important to also ensure that it is age appropriate but at this level there vocabulary and understanding will be much greater and it is a good idea to include positive role models and people with high moral standing in order to impart positive and good moralistic standards. For example if talking with a student about Basketball I might include examples of successful players who have done really well in the game as well as having high morals in supporting people and charities. I wouldn’t give an example of a player who is good but also has a record for using illicit substances or being unfaithful to there partner.
When communicating with adults it is important to bare in mind all of the above and ensure that is correct for the context that you are communicating in. As an adult this type of context can fall into two categories of either formal or informal communication. Formal communication is the professional way of communicating as it is communicated in a sensible manner and conforms to certain language protocols for example slang words wouldn’t be used in a formal letter. Informal communication is a jovial way of communicating where the meanings of what are being communicated are not to be taken too seriously. For example an informal vocal greeting would be “Hey dude, hows it going”? Compared to the formal way of “Hi Sir, how has your morning been”?
Failure to communicate in any of the above ways can make it difficult for people to develop positive relationships with children, young people and adults.
1.2 Explain the principles of relationship building with children, young people and adults
When building relationships with children, young people and adults it is going to be made easier if they feel comfortable in the presence of the person that they are building a relationship with. It is going to be more difficult if there is a negative vibe in the air when two parties meet. There are several different things that can be done in order to help begin the relationship building process. These can be shown in the following diagram taken from Person Education:
Doing any of the opposites to the above diagram is only going to cause the relationship to become a negative one. For example not listening to the person or group that you are trying to build a relationship will unable you to understand their needs.
1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate
It is important to understand the context of the communication before responding with your own communication. If you are communicating to someone in a professional manner then it would be expected to be in a formal way whether that be answering the phone, sending an e-mail or speaking to someone in person. If it was communicating to someone in a social manner then this would be usually in an informal way which can sometimes come across as being jovial or playful. The context of communication also needs to bare in mind the culture that it is relayed in. In some cultures