Q1) Explain how a working relationship is different from a personal relationship?
A working relationship is where you are placed with other people and work as part of team and where each individual is following the professional codes of conduct and working towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself.
A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with. In a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. A personal relationship is therefore formed simply because you like that person and choose to have that relationship with them whether it is a family relationship, friendship or sexual relationship.
Q2) Describe the different working relationships in social care settings?
Below is a list of the different types of working relationships that you may find within a social care setting?
Relationships between co-workers
Between worker and manager
Relationships with teams
Relationships between different health professionals
Other professional relationships; which may include the users of the service and their families and / health professionals.
Q3) Describe why it is important to adhere to the agreed scope of the job role?
It’s important to adhere to agreed scope of your job role as you have agreed with your job description within your contract, so it’s your legal obligation to work within it. By following your job role you are working alongside your company’s policies and procedures and giving the best quality of care you can.
Q4) Outline what is meant by agreed ways of working?
Agreed ways of working is referring to the staff following the policies and procedures, adhering to each individuals care plans accordingly, as well as any risk assessments in place as well as reading and following any codes of conduct. An agreed way of working is performing to the standard that was agreed at the beginning of the employee’s contract, to work effectively in helping protect and care for the individuals we support.
Q5) Explain the importance of full and up-to-date details of agreed ways of working?
The importance of full and up to date agreed ways of working starts right at the beginning of employment. Having the job description and reading it fully, as well as understanding it means that you agree to follow the agreed ways of working by not only performing to the policies and procedures of the organisation, but by knowing you have the appropriate skills and experience to carry out your role. It is important to keep up to date with care plans, risk assessments and company policies and procedures, signing them when read to show your manager who has read them and who has not, as without up to date information the safety of the individuals we support is put at risk. If that was no agreed ways of working in place it would be impossible to know what was expected of us.
Q6) Explain why it is important to work in partnership with others?
It is essential that you work in partnership with other people that surround the individuals you are supporting in order to ensure that the best possible support and care is provided. This will include carers, families, advocates and other people who are sometimes called ‘significant others’ In order to work well in partnership, there has to be good communication and you will need to have good communication skills. Other people may be able to provide useful information to support you in your work and you may be able to provide useful