Unit 6 The role of the health and social care worker
1.1. Explain how a working relationship is different from a personal relationship. and 1.2. Describe different working relationships in health and social care settings.
A working relationship is different to a personal one, in a variety of ways. In a working (professional) relationship, we have set rules to adhere to, and policies and procedures laid out by our employer. We are held responsible for our actions. We cant let our personal opinions or feelings, affect the relationship. Our character and background are checked, via police (CRB). We address people differently, using their surname, or title for example Dr. There are boundaries that should be recognised: personal space, ethics, not being ‘familiar’, or call client ‘love’.
There are many different types of working relationships for example person in need of support, family member, friends, colleagues, manager or other professionals.
In my working relationship, I agreed to follow my job description, policies and procedures. It means I agreed outlines responsibilities, duties, to which the person is responsible, working hours and rates of pay.
Within a personal relationship, it is a mutual agreement between people, with no written rules and regulations, and I don’t get paid for it! A personal relationship can be of a sexual nature, friendship, family members, etc. I address someone in a personal relationship in a more casual way, I can get angry, I can shout, I can decide not to see that person again! And I decide personally if I like the person or not, form My own opinions, and conduct the relationship based on our feelings! Personal relationships are based on emotions and are informal. In personal relationships we often share support between each other and feelings and thoughts as we can be who we are with a family or friends. Personal relationships involve also doing things together outside of work.
2.1. Describe why it is important to adhere to the agreed scope of the job role.
It is important to work to the agreed scope of our role as it is part of our employment contract. Also we should only do tasks that are agreed in that contract, and that we were trained and qualified to perform. For instance if we are not medically trained, then we should not undertake any duties with a client, that require specialist medical training. For instance if we were asked to change a catheter bag, and had not been trained to do this, we may cause harm to the client, and we would be accountable for this, not just the employer. We should never undertake any task that we have no experience or training in, if that task could cause injury or harm to ourself or others. If we work beyond our capabilities, we are putting people at risk. As a