Vvx Telecom Case Study

Words: 1509
Pages: 7

Assignment 1 – DFR
VOX Telecom Limited is a leading operator for providing voice, data and collaboration services to the southern African market. The Group competes in both the business and consumer sectors and has established itself as one of the major players in the telecoms market and is one of the largest black-owned telecommunications companies in South Africa.

As a licenced network operator, VOX Telecom provides a suite of comprehensive enterprise, SME and consumer telecommunications solutions that include alternative voice solutions, data access and ISP services, cutting-edge cloud services, a variety of PBX and video conferencing services, telephony management systems, faxing and text messaging applications.

VOX Telecom’s has been chosen as they contain sensitive information about their customers, if this information were to fall into the wrong hands the company’s customers will be open to various misuses of their personal information. One misuse is identity theft as VOX Telecom’s requires their customers to have their details captured on a RICA (Regulation of Interception of Communications) account, which can be an appealing target to criminals if this information is wrongfully accessed.

Information can be gained in a variety of ways, common ones being man in the middle attack to
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This policy will include a description of the incident will need an explanation of what happened and how it was detected. How was the incident caused and if the perpetrator has been identified. The evidence gathered against this crime. The argument that proves the evidence and the hypothesis of the case. Lastly the damage caused by this incident. The case file generated should be stored securely and subject to access controls. If any mistakes or errors are made during the investigation they should not be covered