30,000 Hilton points buys a category 4 hotel reward night at a Hilton brand hotel. Extended stay rewards 4 or more nights offer discount rates, and points and money rewards 50% points plus cash.
20,000 Marriott Rewards points buys a category 4 hotel night at a Marriott brand hotel. Marriott does not have a points cash option, although there are 5th night free rewards
Hilton allows customers to earn twice number of base points for stays at more than 2,400 hotels worldwide. They customers get a regular stream of offers that are tailored to meet their specific needs and that was the genesis behind this double points program. In the past sex to 12 months, there has been a significant increase in customer awareness and utilization of hotel programs
Mariott customer loyalty
Marriott has long been preferred by customers because of our reputation for knowing what they want and need. Marriott Rewards significantly contributes to our ability to build brand preference by allowing us to capture and analyze a high volume of customer data. This valuable information is then used to perfect our marketing efforts aimed at maximizing revenue, share, and profit.
Southwest Airlines and United
Southwest Airlines was incorporated in Texas and commenced customer service on June 18, 1971. They topped the monthly domestic originating passenger rankings for the first time in May 2003. Southwest Airlines operates more than 3,200 flights a day.
Southwest Airline has 46,000 people work to deliver exemplary customer service throughout the southwest and Airtran systems
program with changes designed to nudge customers into buying higher-priced tickets by letting them earn bonus flights faster.
Southwest say passengers will be able to redeem points for any flight without blackout dates. Southwest credit…