A) At the allocated time
B) 15 minutes prior to the allocated time
C) Transformation start times are up to the manager onsite
D) One hour prior to the store opening
When can you begin patching work on the new devices?
Re-Patching isn't a requirement for this Install
Re-patching can begin once you have built and installed the new IP phones on desks
Once you have racked the new equipment you can begin Re-Patching
Re-Patching can only begin once you have confirmation from the ODE (off sure Deployment Engineer)
Which Switch will be connected to the firewall onsite?
.10 Copy Centre
.8 Telcom Switch
.9 Cash Office
.7 Sales Manager Office
What is the average time an Install should be completed in (including Upload of documents)?
Which Sections of the CJS (cutover Job sheet) require the engineer to enter information? (choose all that apply)
Pre NetX Device verification
Phone deployment Jobsheet
Which of the following documents must you carry printed versions of onsite? (Choose all that apply)
A) Phone Guides - 6901, 7925 & 7931
B) MOD (Manager on duty) sign off document
C) Letter of authorisation
D) Desi Label's - Staples IP phones
Who performs the 911 IP phone test onsite?
MOD (Manager on duty)
Which of the following devices need to be decommissioned on successful installation of new equipment? (choose all that apply)
What is the best practice for patching devices?
A) Verbally confirming each source and destination port with the ODE (off sure deployment engineer)
B) Using the As In patch schedule in the CJS (cutover Job Sheet)
C) Using the To Be patch schedule in the CJS (cutover Job Sheet)
D) None Of the above
Which of the following commands needs to be run on the Legacy network devices to ensure a successful Decommission?
How many different types of installations are there?
A) There are three types of installation (Cisco, Nortel & Vertical)
B) There is only one type of installation
C) There are two types of installations (Cisco & Non-Cisco)
D) None of the above
What is return Summary Tab of the CJS (cutover Job sheet) used for?
Any equipment returning to NSC staging facilities for refurbishment must be recorded in the CJS in the return Summary.
That tab is not required to be completed
Only DOA (dead on arrival) equipment needs to be returned to the NSC Staging facility
All new equipment installed needs to be recorded in the return summary tab
Which of the following equipment must be taken to site for an installation?
Labeller & Labelling tape
1 x 10m & 3m Cat5e cables for testing purposes
Cisco Console Cable (RJ45 - DB9)
Mobile Phone & Charger
Screwdriver - Various (flat head & Phillips head
Laptop And Charger - With CJS (Cutover Job-Sheet) & SOE (Sequence of Events) documents locally stored
Which document contains the IP phone test scripts?
A) It is a separate document
B) IP phones aren't tested during the install
C) CJS (cutover Job sheet)
D) None of the above
Which areas of the Store do you require access to complete the Installation?
All areas of the store that require equipment to be installed or decommissioned.
Only the areas that have network devices installed
Only the area that customers have access too
Only the areas that have phones installed
Which document contains the BOM (Bill of material) for the Site?
CJS (Cutover Job Sheet)
MOD (Manager on duty) Sign off document
What is the recommended amount of phones