Working Relationship Nvq 3

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Pages: 3

1.1 Explain how a working relationship is different from a personal relationship
Working relationship is a relationship formed in the workplace among work colleagues. It is a professional relationship that involves teamwork and working within set laws and policies. In a working relationship, the people involved work towards common goals with a shared purpose and achievement.
Personal relationship is a relationship formed within a social group, e.g., among friends, family members, sports team, etc. It creates interpersonal relationships built on love, trust, intimacy, family bond or social commitment.
The basic difference between a working relationship and a personal relationship is the level of intimacy involved. A working relationship is more
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Some of these relationships are more formal than others; for example, I will be less formal, but professional when dealing with my co-workers than with my supervisor.

2.1 Describe why it is important to adhere to the agreed scope of the job role
It is important to adhere to the agreed scope of the job role because it fulfils the roles and responsibilities within the job description. I have a legal responsibility to adhere to defined roles as part of my job contract. I must understand and work within professional boundaries of my job to create an effective work environment. I must also be accountable for my actions and be respectful of others to be successful in my job.
2.2 Outline what is meant by agreed ways of working
Agreed ways of working are standard, up-to-date policies and procedures that relate to the responsibilities of a specific job role, like health and safety, safeguarding, equal opportunities, inclusive working and security. Agreed ways of working are plans of action that service workers must understand in order to protect individuals.
2.3 Implement agreed ways of working

3.1 Explain why it is important to work in partnership with
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All individuals must work towards achieving a common goal. Effective communication builds and maintains relationships among team members. Everyone involved must also contribute his ideas and value others’ ideas. Respect, trust and transparency are essential as well. Ways of working can also be improved by attending multi-agency team meetings and conferences and implementing policies such as ‘No Secrets’ national framework and codes of practice for health and social care (2000) to protect vulnerable adults.
3.3 Identify skills and approaches needed for resolving conflicts
It is important to remain calm while managing stress. I must keep the interest of the group as the focus while understanding the views of others. I must also identify ways to resolve the conflict without being disrespectful of differences. I must approach problem solving with flexibility, listen carefully and build an agreement that works for everyone.
3.4 Demonstrate how and when to access support and advice about:
-Partnership working: I can access support and advice about partnership working from my supervisor, professional organisations, independent advisory organisations on issues about confidentiality, confusion about roles and responsibilities, professional limitations, understanding professional boundaries and understanding agreed ways of