The case I have chosen to do research on focuses on a new, revolutionary system called WorkTrack. According to Miller (2012), “[this] technology creates a system where the whereabouts and connections among workers can be constantly tracked” (p. 76). The two most important themes of this case are: (1) it digitally marks when a worker is in the field, and (2) when a worker is not where they should be. I will expand on these two points in the body of the paper, revealing why I think they are important, and then I’ll recommend, based on further research, how these themes could be used to improve communication in other organizations. Lastly, I will explain why my recommendations will work. The first theme I found in the case is the ability of the system to digitally mark when a worker is in the field. This is an important lesson to learn because…show more content… Basically, employers create a geo fence that encompasses where all their work is set, so anytime a worker’s phone’s GPS is tracked outside this fence while they are on the clock, a message is sent to the office detailing that they are not where they should be. This is an important lesson to learn because it teaches company and/or organization leaders who can be held accountable for getting their work done while on the clock in the company/organization. This lesson goes well with Pfeffer’s principle of selective hiring for successful organizations. This principle states that, “Employees who are a good ‘fit’ for the organization—in terms of skills, abilities, and other attributes—will stay with the organization and enhance organizational performance” (Miller, 2012, p. 55). In relation to this theme, selective hiring will help boost the company’s/organization’s work output because all employees hired will be focused on the task at hand, always abiding by the company’s/organization’s practices and policies for effective job
