The new reality was introduced to all employees the beginning of 2012. All departments were forced with developing new strategies to help with cut backs.
The next couple of years are going to be challenging because the marketplace for what we do is changing and the regulatory world we function in is changing. We will need to build strength on strength to end up succeeding in the face of all that change. --George Halvorson, CEO, Kaiser Permanente 12/30/2011
After a year of robust financial performance, in 2011 Kaiser Permanente Colorado experienced sharpened competition, disappointing membership growth and increasing operational expenses.