Eﬀectiveness – accomplishing tasks that help fulfill organizational objects.
Four function MGMT: Planning, determining organizational goals and means for achieving them. Organizing – deciding where decisions will be made, who will do what with what resources, and who will work for whom in the organization. Leading- inspiring and motivating workers to work hard to achieve organizational goals. Controlling- monitoring progress toward goal achievement and taking corrective action when progress isn’t being made. Interpersonal Roles- Figurehead, leader, Liaison
Informational role- Monitor, Disseminator, Spokesperson. Decisional Roles- entrepreneur, Disturbance handler, Resource Allocator, Negotiator.Why? When do we need management? -With high complexity projects Pyramids, 1.000 soldiers in a battle , Building a car! Process design in a call center!! -When human resources involved. ,Unskilled labor that needs to know what to do - production plant.Highly skilled labor working together (a Film, a communication agency, architecture study...)
When required lots of resources. Lots of people in a production plant, global marketing campaign involving branches around the world... Taylor 4 principles of Scientific Management: 1.develop a science for each element of a man’s work, which replaces the old rule-of-thumb method. 2. Scientifically select and then train, teach and develop the work man, whereas in the past he chose his own work and trained himself as best he could. 3. Heartily cooperate with the men so as to ensure all of the work being done is in accordance with the principles of science which has been developed. 4. There is an almost equal division of the work and the responsibility between the management and the workmen. The management take over all the work for which they are better fitted than the workmen, while in the past almost all of the work and the greater part of the responsibility