Overview of the Hospitality and Tourism Industry Essay

Words: 2338
Pages: 10

Overview of the Hospitality and Tourism Industry



Introduction to Hospitality – HTM100

In the following paper, I will determine the challenges involved in managing restaurant operations that are specific to my state, as well as how I would address those challenges. Secondly, I will determine the impact of computerization on food service and lodging operations in my state. Next, I will analyze the interdependence of food service, lodging, and meeting segments of the hospitality industry and make two recommendations for how the synergy between the three sub-segments could be improved, using examples from my state to illustrate my case. In addition, I will consider how these segments can improve their relationships between one
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Companies spend a great deal of money addressing this particular issue. The Georgia Tourism Council and its members work with local schools and universities for work force development.
The last major challenge I will address is developing and marketing various strategies to create a niche in a very competitive market and high tourism area. Yes we are a very high tourism area. We have industrial centers, an Atlantic seaport, national and historic landmarks which are architectural havens to many, as well as various resorts, sandy beaches and museums just to mention a few. The entire sector draws in two billion a year in revenue. The restaurant business is Georgia’s second largest employer. In order to remain competitive and create a niche in a highly competitive market, restaurateurs and management develop and maintain a strong distinguishable character that makes them unique. They must know their area and all possible competition. The must maintain pleasant visual appearances, cleanliness and above all learn the desires of their ever changing customer base. Management must be careful that a newly emerging competitor will not be able to absorb their customer base.
Computerization has revolutionized the food and beverage industry by streamlining work flow and planning. The biggest advantage of a computerized system is it allows fully integrated solutions that are able to handle operations from the front of