Business Case Study: Business And Business Management

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COMMERCE 441: 202

Winter 2013

Instructor: David I. Farrell
Office: Angus 351 Oplog 1
Hours: Monday 11:00-12:00; Class room: Angus 343 and by appointment..... Time: M/W 14:30.-16:00
Telephone: 822-5517
Fax: 822-9574

Prerequisites: C399 or concurrent or equivalent.

Texts and Materials:
Required: R. Ballou, Business Logistics Management 5th edition (Prentice Hall, 2004), If purchased at the book store ($250.00) note the text contains the CD ROM with all software programs used in the course.
Handouts will be distributed periodically.

I have also arranged for the text book through CoursePack at $107,25 I will then arrange for you to get a disc for the software.

To purchase the required CoursePack for this course:

1. Go to:

2. If you have previously registered for another CoursePack, log in. If not, click the Student Registration link. Complete the registration page and click Submit.

3. Confirm your CoursePack selection and click Continue.

4. Complete your billing information, confirm and click Submit.

5. After completing the purchase pages, you will be taken to your CoursePack.

6. If you have problems, contact XanEdu Customer Service at 1-800-218-5971 (option 4) or email

7. Each individual student must purchase his/her own access to the CoursePack.
Business Logistics is the set of activities involved in the flow of materials and products through an organization and through the supply chain to the market. This course examines and applies management tools and principles to these supply and distribution problems. Emphasis is first placed on developing a broad overview of the logistics field: what are its principle activities, decisions and how these activities produces value by supplying customer service through order fulfilment. Inter-functional coordination is reviewed by examining how logistics is coordinated or integrated with marketing and corporate strategy. Next, a thorough grounding in concepts, alternatives and tools for the primary activities of logistics: inventory, transportation, warehousing and order processing are presented. This provides the basis for examining issues in logistics system design, including stock location, sourcing, number and location of facilities and flow management. The organizational design of the logistics system across the internal supply chain is examined if time permits. Various problems and case assignments seek to encourage problem conceptualization, the application of quantitative methods, and the utilization of computing capability for solving logistics problems in specific areas and for designing the logistics system. An optional term project is used to allow students to: be proficient in one or more tools or process areas of business logistics, pursue a subject in depth, apply tools and principles to realistic problems and develop writing, oral and team skills.

Objectives of the Course:
To achieve an understanding of the business logistics concept. To see how logistics activities produce value in the business organization. To be familiar with analytical methods appropriate to logistics decision making. To be able to address real world problems in logistics (in particular) by applying the concepts and tools of business analysis. To increase logistics decision making effectiveness through experience in problem formulation and solution recommendation. To apply systems concepts to logistics problems. To integrate logistics strategy with marketing, production and corporate strategy. To achieve a proficiency in the application of one or more tools applicable to logistics problems. To have entry level proficiency in one or more logistics processes.

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