Costco Wholesale Corporation is a warehouse club that provides a wide selection of
murchandise. Cosco is the seventh largest retailer in the world and the largest membership
warehouse club chain in the United States. It was founded by James Sinegal and Jeffrey
Brotman. Costco is headquarted in Issaquah, Washington, United States and was founded in
1976 in San Diego, CA and it’s first warehouse in Seattle, Washington on September 15,
1983. Costco has a total of 632 locations in the United Kingdom, Australia, Canada, Mexico,
Taiwan, South Korea, Japan, Spain and United States. They sell many different products such
as: meat, sea food, fresh baked goods, flowers, clothing, books,computer software, home
appliances, home electronics, jewelry, tires, furniture, wine.
Costco focuses on selling products at low prices often at very high volume. Main
competitors are Sam’s Club and BJ’s Wholesale Club in United States. Costco has 174,000
full and part-time employees. Also Costco was the first company to grow from zero to $3
billion in sales in less than six years. Moreover, most Costco locations have a food court
offering a %100 beef hot-dog or Polish sausage and drink for $1.5 the same price since 1985.
Piza is also available most of the locations.
Costco is a company who train their management staff into not only productive managers but
also superior leaders. Costco warehouse employees training by other employees and managers
in the same department. For example the Front End is a department where the members check
out their items. On the Front End are packers, cashiers, supervisors, one assistant manager,
and the manager of Front End. When a new employee begins training as a cashier, another
employee will train the new employee. The trainer will lead this new employee to make good
decisions versus bad and lead him or her to do best at his or her job. The Front End also has
supervisors who lead the employees who they supervise. They lead in most circumstances.
The supervisors are they to make sure the cashiers are doing their jobs correctly and also to be
their mentors. New supervisor positions open up frequently and the current supervisors want
to be promoted making leadership important. The Front End manager and assistant manager
oversee the department. They write schedules and handle more of the administrative duties
needed. They are merely managers, they manage the department.
CULTURE AND ETHICAL ISSUE
A mission statement is a statement of the purpose of a company, organization, its reason for
Mission statement of Costco: To continually provide our members with quality goods and
services at the lowest possible prices.
CODE OF CULTURE AND ETHICS
1) Obey the law
2) Take care of our consumers
3) Take care of our employees
4) Respect our suppliers
5) Reward our shareholders
1) Obey the law: Conduct business in total compliance with the laws of every
2) Take care of our consumers: They provide top quality products the best prices in the