The Garden Depot originated from a family owned floral company in Barrie, Ontario expanded to a larger variety floral, gardening and lawn care products. Eventually, it ventured into landscaping business too. The current practice of the organization has made the business deteriorate. Experienced and reliable workforces were not attained in the organization as result of fluctuations in seasonal demands. The organization also faced in synchronization among departments. Family member employment in the organization also gives difficulty between employees to handle any matters with that individual. Finally is the inappropriate positioning of employee in the management position.
As a recommendation, the best option to be implemented is by focusing on execution of specific departments such as management, marketing, customer service and inventory control. Individual departments will concentrate on their part of duties to develop the company. This development is attached with the employment of experienced and reliable workforce people rather than part time employees. This would create a stable business as there would not be any fluctuation in the work force. With the clear description of divisions and stable work force, Garden Depot is expected to progress in their business ventures.
2. STATEMENT OF THE PROBLEM
The Garden Depot's improper implementation of standardized staffing criterion has caused the main reason for its unsuccessfulness. The organization did not have permanent skillful employees but only seasonal ones. Another cause of this problem is pursuing an employee to perform multi- tasking without prior knowledge in the designated areas. The departments in the depot also do not have synchronization between them. Decision made in one department never known to the other departments. Another criterion is family member employment in the organization itself which causes complexity in handling matter with this individual. The organization is also facing inappropriate positioning of employee in the management position i.e. leadership problem.
3. ANALYSIS OF THE CAUSES OF THE PROBLEM
The cause of the problem is the improper recruitment that was conducted in the organization. This was the primary cause of the organization mishap causing the organization to have a fluctuation in the employee of the Garden Depot. Recruitment of seasonal student employees for these tasks has caused inconsistency in the work progress. Since these inexperience employees only join for a very short period, they do not really perform in their duties as a permanent employee. Besides that, these young needs someone superior to them guide them all the time which actually causes waste of valuable time compared to an experienced employee where can perform his or her tasks without any supervision.
The second problem faced by the organization is the fact that most of the employees in organization were not recruited and the existing employees were taken off during off peak season this was the problem that has cause the inconsistency of the employees. As the business is mainly based in the summer season the off peak season are a mishap for the organization where most of the employees are discarded to cut cost and replaced with students and part-time workers, this causes lack of proficiency, making the organization quality and delivery inconsistent. With part time inexperience working handing during off and mid seasons making the routing employment cycle unstructured. With statistics, indicating 80% of the employees during the offseason are student who leave at the end of the summer to return to the school. Only the remaining 20% are the full time employees of the company which this cycle changing vice versa during peak season the quality and work process is certainly a question mark in terms of the garden depot. As stated in the case there are not defined job responsibility for the staff its sort of like a open office process where the work is