Three Leadership Practices

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alarmingly high turnover rate and challenges with efficiency.
A2. Three leadership practices of the current primary leader of the existing organization:
The current primary leader of the Mantro organization is Mindy. Her title is the Healthcare Administrator and she functions as the main on site leader for the day-to-day management of the business.
The first responsibility of Healthcare Administrator is the employee training. The Healthcare Administrator would generally delegate the training responsibility to the most senior staff or the front desk intake staff. Often she would expect the staff to self-learn with a print out of the manuals or examination protocols. The practice of delegating the training responsibility would often create inconsistencies in the training and gaps in employee knowledge. By delegating to the front desk staff, low-level functional staff not technical staff the employees often felt nervous or uncertain about expectation and proper procedures. When the Healthcare Administrator relies on the staff as self-taught or to learn from the examination protocols it creates an environment where the staff lacks in confidence, lost consistency in practice, and the …show more content…
Healthcare Administrator would communicate a minimum daily exam volume per technologist. She also communicated a minimum daily exam volume for the entire company. The goals where communicated to the employees in the initial hiring process and when employee was evaluated once a year. The effect of stating the minimum daily exam volume per technologist assured the staff clearly understood the expected work volume needed per shift. The lack of daily accountability and review with the staff created an environment where the staff feels stressed to meet exam volumes. The staff would often be unwilling to handle problematic or difficult examinations due the

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