Wellness Project Management
Change management focuses not on the project nor on the product, but rather on the people—the clinicians and patients and other workers in a healthcare organization who will use the HIT. One might ask if change management simply means training the users to use the new EHR. While training is an essential part of change management, much more is required. People need to know more than just how to use the system—they also need to know why the HDO is implementing the system, how it will change their lives, and the effect it will have on the lives of their patients. They need to overcome their fears—fear of technology replacing them and fear of looking foolish. They need to see a benefit to themselves and to the organization. In general, all people, including those who work in healthcare delivery, are resistant to moving from the old way of doing things to a new way of doing things (Coplan & Masuda, 2011).
Change management includes several processes and outputs that are classified into 5 distinct knowledge areas. Change management includes the knowledge areas realization management, which is initiating, planning, controlling, and closing what a stakeholder does to achieve the project objectives. Sponsorship management is the initiating, planning, and controlling the selection, assessment, and mentoring of a project’s most senior leader. Transformation Management is planning, executing, and controlling the adoption of innovation by individuals or groups of stakeholders. Training management is planning, executing, and…