COMMUNICATION 2 use Essay

Submitted By Rochelle-Dionne
Words: 990
Pages: 4
Open Document
Communication Opinion Paper
Rochelle Washington
HCS/320-Health Care Communication Strategies
11/24/2014
Dr. Kelly Hernandez
Effectiveness through Communication
Communication is the key to a successful professional or personal relationship. To become a skilled communicator, you must learn the essential elements through communication. On a daily basis, communication becomes a part of a human’s interaction and role. In order for the interaction to remain healthy and productive, one must relay vital components through the entire process. Effective listening should be learned by all of us in efforts to gain a better understanding of the needs and point of view of others. Regardless of the profession, barrier or cultural differences, communication can remain effective as long as the actual message is delivered in its entirety.
Encoding the Basic Elements of Communication
As simple as communication may be, there still has to be guidelines for it to become effective. “There is more to effective communication than putting thoughts into words. Understanding other people’s perceptions and clearly expressing your own are important aspects of communication (Riddle, 1999).” The sender must relay the message, and feedback is critical from the receiver. At any point, if there is a failed step in the process, communication can lack thought, meaning and information. No communication is effective unless you know what you’re hoping to accomplish by it.
Healthcare vs. Effective Communication
Just as communication is important in our daily lives, it is vital in the healthcare field as well. The basic elements of communication are more alike than they are different from the basic rules of health care communication. This field survives on positive relationships between a team member’s communication skills and a patient’s responsibility to follow through with medical recommendations. Different from informal communication, professionals such as doctors and nurses are aware that they have to translate technical language to a level where anyone could understand, especially their patients. When telling someone that they are for example “terminally ill” you would have to break it to them gently and carefully so that they understand you. Health care professionals need to build a relationship with patients at a distance. They should connect with patients on certain levels, and refrain from engaging too emotionally and socially with the patients. Whereas, in the basic elements of communication, you must become sensitive to their thoughts, sympathetic and remain social with your response at all times (Riddle, 1999). Also, Health care professionals carry the responsibility of educating and listening at the same time. An effective health care communicator needs to be able to ask the appropriate questions to gather needed information while listening to the responses in detail. The basic elements include a process from the sender, to the message, including feedback and then back to the receiver. Undivided attention is gained.
Encouraging Communication
Your ability to listen effectively will make your life easier and happier especially if you are in professional sales. Sales is probably one of the most challenging fields to succeed in due to having to constantly express, communicate and rely on feedback and interaction. Great success in sales lies in the ability to learn how to listen. Without understanding the needs of customers, it is unlikely that you will be able to satisfy their needs. If salespeople would learn the techniques of listening, their life would be easier and their commissions much higher. Instead of aiming an array of technical jargon and statistics at the customer, the provider should try asking questions and getting to know your customer by building a relationship with him or her. Customers don't buy from people they are suspicious about or from people for whom they hold a low opinion. Reflective listening is one of the most effective
Show More

Related Documents: COMMUNICATION 2 use Essay

Interaction: The Application Of Social Skills And The Awareness Of The Needs Of Others

misinterpretation of information variations in lucidity 2. Other factors such as: personality changes health changes environmental changes eg place of residence behavioural change social change lifestyle 3. Memory impairment effects such as: lack of recall not making connections use of demeaning speech use of inappropriate tone of voice challenging language using inappropriate words or sentences Outcome 2. 1. Person centred approach: This is a way of working…

Words 309 - Pages 2

Health and Social Care Essay

business needs to be co-ordinated so that the right things happen at the right time. Good communications are necessary for effective co-ordination between people and are extremely important in any business. It could lead to targets being achieved and everyone having a good understanding between each other. Communication means passing on information, or receiving it from somebody else. The correct form of communication must be used or problems could occur if this is not done carefully. Here are some examples…

Words 2094 - Pages 9

External Communications 3. a Essay

Chapter 8: Communication 1. Communication 1.1. Functions of communication 1.A. Coordination 1.B. Transmission of information 1.C. Sharing of emotions and feelings 1.2. Process Model 1.3. Effective communication* 1.4. Efficient communication* 2. Communication Barriers 2.1. Physical distractions (transmission problem) 2.2. Semantic problems (encoding and decoding problems) 2.A. Words 2.A.1) KISS principle 2.B. Jargon 2.C. Mixed messages 2.3. Filtering 2.4. Perceptional distortion…

Words 711 - Pages 3

Bus 600 Cart the Learning Interface/Bus600Cartdotcom Essay

1 DQ 1 Importance of Communication BUS 600 Week 1 DQ 2 Ashford Learning Resources BUS 600 Week 2 Assignment Topic Thesis Statement for Research Paper BUS 600 Week 2 Assignment International and Intercultural Communication (2 Papers) BUS 600 Week 2 DQ 1 Reducing Communication Barriers BUS 600 Week 2 DQ 2 Intercultural Communication Competence BUS 600 Week 3 Assignment Communications Skill Assessment BUS 600 Week 3 DQ 1 Technology and Communication BUS 600 Week 3 DQ 2 Visual Presentations…

Words 1042 - Pages 5

Level 2 ESC Specification 577 1 Essay

Level 2 Certificate in Essential Skills Communication Specification For teaching and assessment from September 2009 CCEA Level 2 Certificate in Essential Skills – Communication Specification from September 2009 CCEA is Northern Ireland’s own awarding body. We offer a wide range of high quality academic and vocational qualifications, which are accredited by the Regulatory Authorities. We work with our centres to reward learning and specifically, through our Essential Skills qualifications we are…

Words 5258 - Pages 22

Essay on Textbook Communication

Unit 1 Principles of communication in adult social care settings Everybody communicates; the ways in which people communicate make us uniquely human. Without communication you would feel lonely, isolated and unable to function as an individual or as a member of a team. This unit discusses communication which may be verbal (words) and non-verbal (body language, gestures, touch, eye contact and pictures). Verbal and non-verbal communication methods work together, to help people make sense of what…

Words 5033 - Pages 21

Unit 201 Introduction To Communication In Health

Unit 201- Introduction to communication in health Name: Adeola Adewale 1. Identify the different reasons people communicate. Communication is a way of exchanging information either verbally, in written or non-verbally. It may be to a child, to a parent, to a staff or to visitors. Communication takes many different forms, from talking through letters and memos. There are many different reasons as to why people communicate in the setting: * To give and receive information * To give and receive…

Words 2858 - Pages 12

Marketing Communication Report: Global Integrated Marketing Communications Report

Marketing Communications Report (40%) Due: Wednesday, October 22nd, 5:00PM. Individually, you will need to create an Integrated Marketing Communications Report for a nominated product or service of your choice that has been approved by your Lecturer. Your report will include current marketing communications analysis as well as future recommendations. REPORT SECTIONS: Executive Summary (1 page) 1. Introduction - Product/service snapshot. (1 page) 2. Corporate Image and Brand strategies (1-2 pages)…

Words 746 - Pages 3

Do You Understand Me Research Paper

McDowell COM200: Interpersonal Communication (ABM1312E) Instructor: Kara Brunson April 22, 2013 Do You Understand Me Dear Sara and Tim, Let me start by first congratulating you on your engagement. Not many couples start out looking for advice on communication skills. Most wait until there is a conflict of some sort. My name is Teresa McDowell and I am a student at Ashford University. I have just completed a course in Interpersonal Communication and am going to discuss the importance…

Words 1956 - Pages 8

Essay Communication leaflet

Communication leaflet Unit 115-Task a Verbal communication Verbal communication is how you speak; 1. tone of voice 2. use of language (no slang with clients) 3. formal and informal communication Non-verbal communication Non-verbal communication is how you communicate without speech 1. Body language (slouching, yawning, not smiling, legs and arms crossed and eye contact) Examples of good and poor communication Good Speak clearly Smile Stand up straight with arms by your side Use a soft tone of…

Words 388 - Pages 2