Critical Incident Decision-Making Analysis

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Thank you, for sharing your insightful remarks on my posit. You wrote: “Critical incident decision making the most effective model of decision-making I presume. There is no any other option at time of critical incidents than critical incident decision making. But the naturalistic decision making is about how individuals make decisions in the real world environment.” I understand your analysis of both naturalistic, and critical incident decision making, however, I disagree with your presumption that stated critical incident decision-making is the most effective. Here’s why? According to Okoli, Weller, Watt & Wong (2013), Shanteau (1992) described experts as those who have been identified within their profession as having the necessary skills and abilities to perform at the highest level. …show more content…
(2013) study on "Critical Decision-Making" method (CDM), argued is a semi-structured interview method, that explicitly used to evoke expert knowledge (cognitive strategies and mental models) in the study. Okoli et al. (2013) asserted that critical decision-making process is a retrospective interview approach that utilizes a set of cognitive inquiries to specific non-routine incidents that required expert judgment or decision making (Klein, Calderwood & MacGregor, 1989; cited in Okoli et al., 2013). CDM was preferred to others within the cognitive task analysis family for two reasons: First, CDM produces a robust theoretical basis, and it is highly instrumental in defining the emerging field of Naturalistic Decision Making (Hoffman, Crandall, & Shadbolt, 1998; cited in Okoli et al., 2013). Second, CDM has remained widely used in different ways to elicit expert knowledge across different domains. Hence, the validity and reliability of CDM have continued proven (Wong, 2000; cited in Okoli et al.,

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