communication: spoken words, face-to-face, interpersonal communication
Visual communication: visual aid, graphics, video, drawing, signs
Nonverbal communication: gestures, body language, facial expression, posture, tone, 7%-38%-55% rule (Words-Tone-Body Language)
Written communication: letters, memos, emails
Communication Barriers and issues
Issue: Semantic Problems
Reasons: unclear message, mixed signals, mixed body language
What are some other reasons?
Impact: misunderstanding, loss of productivity…
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