Nt1330 Unit 3 Assignment

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Requirement #: 1 Requirement Type: Functional Event/Use Case #’s: NA
Description: Create a registration form that allows new users to sign up.
Rationale: Providing a registration form is important as it allows new users to subscribe and benefit from the system services. It will also allow the website administrators to better control the service by storing the needed information about the service seeker and knowing his identity. It will allow them to tailor the services, promotions and offers more accurately based on each user preference, constraints, previous experience and personal information entered in the registration form. Furthermore, the information stored by the registration form will also help the company to track the users in cases of violent, …show more content…
Rationale: Including a help menu that will assist the website visitors in locating options, finding the required pages, using the system and ordering services by displaying instructions to them that could reduce the need to search the Internet for instructions or send queries to customer service employees.
Originator: The customer services team.
Fit Criterion: The help menu should contain up to date and useful information that guide the users in situations where he most likely will need assistant. The help menu should be accompanied with clear and concise explanations that the user should find useful and unambiguous to understand and follow. The information provided by the help menu should cover all the processes provided by the system and include a glossary of terms used on the website’s interfaces. The information should be task oriented and expandable to assist the user more effectively and enhance the clarity of the system’s contents.

Customer Satisfaction: 4 Customer Dissatisfaction: 3
Priority: Medium Conflicts:

Nt1330 Unit 3 Assignment

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