In this task I will be describing the main employability, personal and communication skills required when applying for a customer assistant position at Tesco’s.
The first quality an employer will look for in an applicant is the qualifications they have. Are the qualifications suitable? Have they got a satisfactory amount? Sometimes the qualifications don’t matter depending on the particular job, but most of the time, employers will only take on people who have sufficient qualifications. The qualifications show that they have put a lot of effort into their education and care about their future. It is possible that the job they are applying for is a particular career path that they want to pursue for a long time; this would mean they would
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Patience is vital for working with customers, as employees may encounter difficult customers, or people who require a lot of assistance. They have to have a lot of patience to be as helpful as they can to the customer, and to avoid being rude. Employers will always want hard-working employees, as the company as a whole will benefit and have the best outcomes. At Tesco, teamwork would be a quality that is essential, as there would be many tasks that would require good teamwork. For instance, the customer assistants need to work together to observe stock levels, and to create a good working environment. To have good team work qualities, you would have to have nice personal qualities, so people will find it easy to get along with you. This links in with the co-operation skills. It is imerative that you get along with your colleauges, to have a good working environment. Co-operation skills are vital not just for cooperating with co-workers, but with customers aswell. Willingness to work hard and complete deadlines is a big qulaitiy that employers will look for. As tesco is such a big business, thee will be a variety of tasks that will need to be carried out, and they will need willing employees to do these tasks quickly and efficiently. Although the role available is just a customer assistant, negotian skills would be a good quality to have, as it shows initiative, and the