Effective Communication and Speaking in the Workplace Essay

Submitted By JeepWillie569
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Pages: 7

Effective Communication and Speaking in the Workplace

There you are standing in the front of the room preparing to present a presentation to group of people you work with. Realizing everyone has their eyes on you, your nerves start to take over and you start to sweat and shake a little. Then you start your presentation and fumble over words, start to stutter. These are just some of the few effects people have when presenting in front of a group of people. This analysis will focus on Effective Communication and Effective Speaking in the Workplace. The aim of this research paper is to provide the reader with a sense of awareness of how Effective Communication and Speaking in the Workplace can benefit someone that is trying to get their point across or trying to sell their co-workers on and idea.
What is Effective Communication? Effective communication can be summarized as when a desired effect is the result of intentional or unintentional information sharing, which is interpreted between multiple entities and acted on in a desired way ("Communication - Wikipedia, the free encyclopedia", n.d.,). People absorb information differently than other people and to be effective communicator one must present their ideas in a complete manner. According to (Murphy, Hildebrandt, & Thomas, 1997) the use of “the seven C’s”, Completeness, Conciseness, Consideration, Concreteness, Clarity, Courteous, and Correctness will make you an effective communicator. Completeness is having all your information together so that reader and or listener can understand and possibly respond to the message. Typically a complete message can answer the six question of who, what, when, where, why and how. Conciseness refers to just conveying only the relevant information in a concise manner without repetition of ideas. For example, concise messages do not include unnecessary detail or single words but instead uses phrases whenever possible. Try to avoid using the word “which” or “that”, but if you have to, do it sparingly. Take the reader into consideration when conveying a message. The message needs to meet the needs of a specific listener for it to be effective. Concreteness is avoiding vague communications that use specific or definite information, for example the communicator uses fact or figures to convey ideas. If the messages are more concrete then use more explicit words in lieu of vague words. Clarity is what enables the listener to understand a message effortlessly. In this situation, the speaker needs to use familiar words and avoid the technical and business jargon unless the speaker knows that the listener is familiar with the terms being used. Also a good tip is to avoid lengthy sentences and awkward arrangement of words. Courteous, means the communication is respectful of the readers and or listeners. Also the communication should avoid questionable humor. Correctness is the easiest thing a speaker can do in a communication. Use proper punctuation, grammar, spelling and of course accurate facts and figures. Then lastly, always double-check for accuracy.
What is body Language Communication? Body language refers to various forms of non-verbal communication, where in a person may reveal clues as to some unspoken intention or feeling through their physical behavior. These behaviors can include body posture, gestures, facial expressions, and eye movement ("Body language - Wikipedia, the free encyclopedia", n.d.). There are many different forms of body language that can have a good effect and a negative effect while trying to communicate. The good effect of body language allows you to effectively connect with a person or a group of people to whom you are speaking to. According to Stetzler (2012) “Many people, especially those in leadership roles, do not understand the importance that body language plays when communicating. Learning how to use body language correctly when speaking can help you…