Tips for Front Desk * Greeting- Thank you for calling Career Services, how may I help you? * Person may come in needing help creating a resume- offer them a Starter Kit (Yellow Booklet) and schedule an appointment to get them started. * In order to transfer phone calls- In office- (transfer) (name or ext.) (transfer) – out-of-office- (transfer) (extension number) (transfer) * In order to pick up a phone call from anywhere in the office, example: front desk or reception phone (#) (4) * For people to reserve any room on campus must call Reservations: 3475 * Always look up right extension number for people calling wrong office. * If someone is searching for a Grace-Wilkie office above 154 it is located in the Annex which is located outside of our building- Offices of Disability Services and McNair Scholars * Questions regarding Hire-a-Shocker can be answered by Daniel/Jeanne/Jakob, if not available Lori/ Kelci. * Days in which we have in office Interviews, wear business professional attire. * Be aware of the schedule on Outlook- know who is doing walk-ins Mon-Wed and if there are any changes to those. * Check Lori’s calendar to see times when she will be out of the office. * Walk-ins are 1st come 1st serve- need to have resume typed up. They are available to Alumni, but in most cases we ask they set up an appointment subject to fee. * All community members must schedule an appointment- subject to fee. * All calls in regards to an event need to be transferred to that event coordinators office,…
The Animal Liberation Front
Singer’s Animal Liberation is based on the principle of utilitarianism for animals. Utilitarianism is a theory that states the proper course of action in a given situation should be the one that provides the greatest happiness overall, and is a form of consequentialism. He argues that the greatest happiness principle of utilitarianism should be extended to include the welfare of animals, not just humans. Singer states that humans have developed what he calls “speciesism…
Dishes/Cups/Cutlery (good if you want to bring things like cereal and eat breakfast in your room)
Mini Fridge (trust me, there’s room)
Snacks & Drinks
Water Pitcher (Britta Filter)
Duffle Bag (good for going home for the weekend)
Hooks (no nails!)
*Any kind of decent-sized storage unit should fit - the long, wide ones are good for under your bed
25 Tips for Academic Success
Understanding I am not in high school anymore, attending all classes, sitting in front of the classroom, avoiding procrastination, and managing stress are the five most important tips to academic success. It takes desire and determination to achieve any goal. Failure in any of these areas can lead to bad grades and failure to obtain a college education. It is very important to take responsibility and understand I am not in high school anymore. Nothing in…
behalf at any moment’s notice for guidance and emergency procedures. Yet, even with so much support from all sides, I am alone.
On the battlefield, finely sliced sheets of wood, known to the layman as “paper,” appear to blend in with my bleached oak desk, having similar texture and hue to the snowy wood below it. They camp out in their ghillie suits at the edge of the base, perfected for concealing the wearer and for reconnaissance that effectively camouflage me from both my enemy and from my family…
The Home front
The picture above is a picture of the famous slogan Rosie the Riveter. This was used for the purpose of women going into the workforce. It is interesting to me because women had just started to go into the workforce and it is propaganda of women can indeed work.
In the picture above there is a woman that is a part of, the NEAT team. This team wanted to give the American citizens some tips that were military inspired. Since the military was well known for being…
The Scrap Desk
It’s a lonely structure, made of small wooden shards and various broken pieces. It stands alone, old and worn out. The piece itself resembles a desk, but lacks the expected professional glamour. Can it be used? Perhaps it’s merely decoration, or maybe it really is just another sculpture in this art museum. It seems odd though. Out of place. There is something about this small desk-like shape that is entirely unique. It might be the way the curves are made of sharp edges, or…
The front page of a newspaper is a well thought out extension of the values and themes that the newspaper's staff wishes to communicate to their carefully chosen audience. The most important theme of the front page of a newspaper is what particular region of emphasis the paper borrows its values from. To have a successful front page there must be a streamlining of those values and themes so that the core readers can recognize these specific themes.
These themes are communicated through three basic…
Running head: Hey! Got a Tip?
Hey! Got a Tip?
Hey! Got a Tip?
The article that I found to be most helpful as an online graduate student was the 4 Time Management Tips for Online Students by Kelsey Sheehy. The tip that I would continue to implement throughout my journey would be a combination of all of them. The article addresses many issues that I believe many online students face. The four tips that are provided in the article if apply to one’s online studies they can greatly…
BankUSA Help Desk - Case Study
Notre Dame de Namur
July 28, 2013
The purpose of this case study is to recommend how to increase the overall effectiveness and improve the planning of the Help Desk business unit for BankUSA. This study will look at what are the service management characteristics of the customer service representative, create a suggested mission statement for the Help Desk and review which forecasting technique is best used by the…
suitable data source will be a desk research because this information will have already been gathered, analysed and reported on by other companies. It means that you will not waste time and money doing what others before you have done.
2. Why are cross checks and cross references necessary?
To ensure the information is correct.
Assessment activity 2
1. What tools would you use to collect and collate data and why would you use them?
2. Why should your desk research include the collection…