NURS 6220 Section 2, Human Resource Management April 16, 2011
Assessment of a Conflict Situation
The purpose of this paper is to identify a conflict situation provide an analysis of each of the following related to a conflict situation: parties involved, events/issues, power, regulation and conflict and style of conflict management. This analysis should include defining variables and answers to assessment questions as appropriate.
“Conflict is generally viewed negatively as a power struggle, with the intent to neutralize, injure or eliminate rivals” (Sportsman, 2005, p. 34). As nurse leaders it is important to have the knowledge, skills and abilities in several areas …show more content…
When performing a conflict assessment one has to consider what impact power has on the participants. “Most conflict participants believe the other person has greater power in the situation” (Sportsman, 2005, p. 38). In this conflict the doctor likely feels he has legitimate power which is a power that is associated with title or position (Grossman & Valiga, 2005). In this case the doctor may feel because he is a higher authority in the medical field that what he says goes.