Essay on Nonverbal Communication and Service Users

Submitted By logancunningham
Words: 1942
Pages: 8

Write an introduction explaining why effective communication is important in health and social care.
Communication is essential in health and social care setting because, the patient and the healthcare professional need to understand each other clearly in order for the patient to have the best possible care. Providing care to a patient is impossible if the patient's needs cannot be clearly stated. Communication eases anxiety of the patient, and lets everyone know what is expected of them. If you can't communicate with clients the needs of the client may change and their health will get worse, it’s better to communicate to improve the client’s health. You need to be able to make it clear what is going on around the person you are taking care of. An example of why communication is important can be, if a nurse walks into a patient’s room and start taking off their clothes without saying a word, they might get upset and hit them.
2. Now write an explanation of each type of communication listed below. You must cover everything in the list! Tick each one off as you do it:
Types of interpersonal interaction:
The method by which people exchange information, feelings and meaning. This is done through verbal and non-verbal communications, such as face-to-face communication. Interpersonal communication is not just about what is said or the language used, but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language.
Verbal Communication including:
Dialect, The word dialect is used in two different ways. One usage, the more common between linguists talk about a variety of a language that is a characteristic of a specific group of the language's speakers. The word is useful often to local speech forms but a dialect may also be defined by other features, such as social class.

Jargon, A language that is special to a profession, culture, or subject, often technical, and is not easily understood by outsiders; also used to mean any apparently nonsensical language .

Slang, A form of language made up of words and phrases that are considered as very informal are more common in speaking than writing. Slangs are usually limited to a particular context or group of people.
Use of first language, a first language also known as inborn language, mother tongue, is the language a person has learned from birth. It is also a language that a person speaks the best and so is commonly the basis for sociological identity. In some countries, the word native language or mother tongue refer to the language of one's cultural group rather than one's first language.

Non-verbal communication including:
Posture, the way in which somebody usually holds their shoulders, neck, and back, or a particular position in which someone stands or sits. It is also the way in which your body is located when you are sitting or standing.

Body language, Body language is the method in which our bodies communicate our individual or a character's attitudes. A viewer can watch it to point out someone's age, emotions, status, or health.

Gestures, a movement of your body mainly of your hands and arms that demonstrate or emphasize an idea or a feeling. Something done to show a particular feeling or attitude.

Facial expression is when we can tell what someone is feeling by their eyes. Our eyes become wider when we are excited, happy, attracted to, or interested in someone. A smile shows we are happy and a frown shows we are annoyed or unhappy.

Touch, Touch, one of the five senses along with taste, smell, hearing and seeing, is defined as the act you do when you hold, caress, feel or come across something with your hand.

Silence, Silence refers to no sounds said by anybody in a room or area. The word silence can talk about any absence of communication, including in media other than speech. Silence is also used as communication, in reference to nonverbal communication and spiritual connection.

Tone of voice, Tone