In P1 i talked about types of communications used by Tesco and these are Verbal, written, on- screen, web-based, multimedia. In this task I am going to show you the advantages and disadvantages of each type of communication referring it to my chosen company and that is Tesco.
It’s easier to communicate verbally than any other way because you get to understand every detail that is being spoken by the other person. In Tesco customers communicate with the staff members this is an advantage because they get to ask questions if they don’t understand the instructions clearly.
A disadvantage for this type if communication in Tesco is when a language barrier occurs, if one person does not understand the other due to the fact that he or she does not speak English or does not cope with the accent so that will cause a poor communication between the staff member and the customer.
Multimedia is an advantage to Tesco because a large number of people can watch the presentation for example electronic paying tills they can get information if the tills are not working or if there is any discounts or and new system introduced by the organisation.
The disadvantage of this type of communication is that people with disabilities like blind people won’t be able to communicate using this method.