Hsc300 Unit 1 Assignment

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Jennifer not only are you knowledgeable about DHSS policies and procedures, you also share your knowledge with your co-workers and employees. Jennifer you have a little over 13 years of combined experience as an APCW, LTCS and APCS. This wealth of knowledge gives you advantage that other supervisor do not have, such as your ability to assist workers in our old data bases as well as our new automated systems. You were a Case Compass Subject Matter Expert and Trainer for Region 3. This knowledge assists you in being able to` train new workers and seasoned workers on the intricate details of Case Compass. You are familiar with the Home and Community Services (HCS) Provider Database which contains our provider list. Jennifer you have a diverse team with different backgrounds, characteristics and beliefs which make you and your team successful at working with our clientele that have different backgrounds, characteristics and belief. I have not received any concerns about you or your staff not respecting a person’s background, cultural beliefs, norms, values or morals which sometimes dictate how that person chooses to live. You ensure that policies and procedures are followed by your team and if you have clarification questions regarding a policy you do not hesitate to call me. Your knowledge of work is evident in your monthly conferences with your workers, feedback that you give them in Case Compass and your minutes from your group meetings. Your knowledge of statues, rules and regulations are shown in the training that you present to your new employees and refresher trainings …show more content…
However you did not complete any of the required annual on-line trainings during this rating period. Jennifer I would like to see you be more diligent on completing your annual trainings and ensure that your staff complete theirs as
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