areer SnapshotTen years of commended performance in key customer service and support roles.Expert in customer care/communications, problem solving, relationship building and user training and support.Computer SkillsWord, Excel, PowerPoint, Outlook.Mission StatementStrive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first. | | Customer Service & Support SpecialistOffering an award-winning track record of customer care excellence within high-volume environments that include… Call Centers Online Support Customer Service DesksKey Skills | | | World-Class Customer ServiceTroubleshooting/ Problem SolvingCustomer Order Fulfillment | Call Center OperationsComplaint Handling * | | | Professional Experience | | | Smilecare Jacksonville, FL | Patient coordinator, 2001 to 2010 | | | Humana Jacksonville, FL | Customer Service Specialist,1998 to 2001 | | | Fnf — Jacksonville, FL | Customer Service Rep, 1994 to 1998 | | | | | | | Provided telephone, online and face-to-face customer service/support within high-volume call centers (handling an average of 95 calls/internet inquiries daily), as well as filing claims, processing referrals and prior authorizations, scheduling procedures, office appointments and reviewing treatment plans..Performance Review Excerpts“…For the second year in a row, Christy has been the top performer on my team…exceeded her call metrics goals by 15%...excellent communication, technical support and troubleshooting…
Westfield Santa Anita job opportunities are also available online, at www.westfield.com/santaanita in the services section.
AEROPOSTALE- Men’s & Women’s Apparel Opportunity: Now hiring for seasonal sales associates. Visit store application. Contact: Suzie / Phone: 626.574.5844 Location: Upper Level, Macy’s Wing AMY’S HALLMARK – Books, Cards, Gifts & Music Opportunity: Now hiring key holder (entry level management) previous experience necessary. Also Opportunity: Now hiring for part-time sales…
Management Team Plan ................................................xx
Product or Service Plan..............................................xx
Products or Services
Unique Selling Proposition
Competitive Products or Services
Product Development Milestones
Vision and Mission Statements..........................…
is a resume?
A forward or future focused document
Is a marketing tool
A sales pamphlet
Benefits and skills and qualities, we are going to sell us to the right person.
A thought full collection of accomplishments, key benefits, skills, values, contributions, and experiences
A targeted and specific document that an employer would see value in
A ‘what’ document
WIIFM? - What’s in it for me?
Employers are thinking WIIFM.
Think like an employer when you handing the resume…
Indeed.com and Careerbuilder.com are two career websites I have visited. Indeed.com has good features to applicants who have high school education, some college credits, college degree and graduate degree. Their relation to employment services seems to have more opportunity to many different types of applicants out there; because they contracted to employers who offers this; graduated college, summer, seasonal, summer, teens, temporary, volunteer, work at home, full-time, part-time and…
professional skills & learn more about how organizations operate
15 hours minimum working in an organization approved by the Office of Service Learning
must receive a satisfactory evaluation by supervisor
Components of an Organization
What takes an organization from good to great?
2. Products and/or Services
b. Health care
3. Capital ($)
* In the Seven Pillars study, comparing a 10.8% average return to the 17.5% Good to Great…
IHA is a UK-based recruitment agency committed to offer quality recruitment, staffing, manpower and human resource solutions and services based on the following work arrangements:
At Achieve, we adopt a systematic approach to provide the strong fundamental support needed for the effective delivery of our services:
We have engaged…
Integration Milestones: Where We Are Today
Top 12 Challenges
Human Resource Operations
Materials & Documents
Customer Flow and Processes Assessment & Evaluation
Questions and Answers
What You Can Do Now
Integration Learning Labs
SMITH COLLEGE LAZARUS CENTER FOR CAREER DEVELOPMENT
Resumes and cover letters
For sample resumes, cover letters, and companion job descriptions,
please see our online guide in the Handouts section of our website.
For arts, acting, and academic resumes (C.V.s), please see our handout
Specialized Resumes: The Arts and Academia.
D R E W
H A L L ,
N O R T H A M P T O N ,
0 1 0 6 3
4 1 3 . 5 8 5 . 2 5 8 2
W W W . S M I T H . E D U / L A Z A R U S C E N T E R
Just because the company is #1 today, doesn’t mean they will be able to sustain that status. In order for the company to continue to succeed, they will need to broaden their services. The goal is to develop a relationship with both job seekers and recruiters. Monster.com must find a way to sustain relationships with their customers after they have located the perfect job or found the perfect employee.
1.1 Situation Analysis
* Internet is a newer technology that is rapidly expanding…
Please accept this letter and the accompanying resume as my application for participating work experience at Danger Field in 2013. I’ve decided to apply for this opportunity at your store because I’ve always admired over all the different designed clothes that are on display but the one thing I've been fascinated about is the customer service I receive when I come into your store. I’m definitely someone with a strong passion for coordinating multiple tasks, learning new challenges…